Privacy Policy

This data privacy policy governs the use of data by TRAM (TRAMVIA METROPOLITÀ SA and TRAMVIA METROPOLITÀ DEL BESÒS SA)

Data controller

The following will act as Data Controllers:

TRAMVIA METROPOLITÀ SA with Tax ID No. A62415641, and postal address at Calle Córcega, 270, planta 4ª puerta 6ª 08008 Barcelona, and email address dpo@tram.cat

TRAMVIA METROPOLITÀ DEL BESÒS SA with Tax ID No. A63061626, and postal address at Calle Córcega, 270, planta 4ª puerta 6ª 08008 Barcelona, and email addressdpo@tram.cat

CREATING AN ACCOUNT

Purpose

To use the data provided by users to manage sales via the virtual store, make a record of purchases available to users and send products to the address provided. Statistics will also be generated regarding use of the website.

The website uses data gathered by means of cookies to carry out statistical analysis of the use of the site. For more information about the use of cookies, please see our Cookies Policy in the footnote to www.tram.cat.

Data storage

Data will be stored while the user is active, as long as necessary to meet any legal requirements regarding tax matters and as long as any legal responsibility related to them may arise.

Recipients of your data

TRAMBAIX UTE will be the Data Processor. Your data will also be processed by companies managing the store, providing administrative services or transport services.

Users can share the content of the website on social networks and through the channels that appear when the relevant buttons are pressed. The use of these buttons implies that the user will be accessing social networks that have their own data protection policies, over which TRAM has no control, and the user must therefore check said policies.

We also inform you that we use ancillary services which, in some cases, are provided by companies whose head offices are in countries outside the European Union and that adhere to principles of the Privacy Shield decision as specified in Article 45 of the GDPR.

Legal basis

Data relative to sales will be treated as required by the execution of the contract (Art. 6.1 GDPR). The registration form indicates which data are compulsory for the purposes described, it being impossible to proceed with the sale if they are not provided.

Data relative to the statistical analysis of the use of the website are processed in so far as they correspond to a legitimate interest in measuring the use of the website in order to improve the products it offers (Art. 6.1.f GDPR).

PAYMENT WITHOUT CREATING AN ACCOUNT

Purpose

To process the data provided by the user to manage sales via the virtual store and send products to the address indicated, together with commercial information regarding products, services and sales campaigns related to the tram service. Statistics will also be generated regarding use of the website.

Data storage

Data will be stored as long as necessary to meet any legal requirements regarding tax matters and as long as any legal responsibility related to them may arise.

Recipients of your data

TRAMBAIX UTE will be the Data Processor. Your data will also be processed by companies managing the store, providing administrative services or transport services.

To process payment for products purchased in the store, customers must use the payment gateway provided by arrangement between TRAMBAIX UTE and the relevant bank.

Users can share the content of the website on social networks and through the channels that appear when the relevant buttons are pressed. The use of these buttons implies that the user will be accessing social networks that have their own data protection policies, over which TRAM has no control, and the user must therefore check said policies.

We also inform you that we use ancillary services which, in some cases, are provided by companies whose head offices are in countries outside the European Union and that adhere to principles of the Privacy Shield decision as specified in Article 45 of the GDPR.

The website uses data gathered by means of cookies to carry out statistical analysis of the use of the site. For more information about the use of cookies, please see our Cookies Policy in the footnote to www.tram.cat.

Legal basis

Data relative to sales will be treated as required by the execution of the contract (Art. 6.1 GDPR).The registration form indicates which data are compulsory for the purposes described, it being impossible to proceed with the sale if they are not provided.

Data relative to the statistical analysis of the use of the website are processed in so far as they correspond to TRAM’s legitimate interest in measuring the use of the website in order to improve the products it offers (Art. 6.1.f GDPR).

Rights

Anyone has the right to obtain confirmation as to whether or not their data is being processed. You may exercise your rights of access, rectification, erasure and data portability, restriction and right to object, and not to be the subject of decisions based exclusively on the automated processing of your data, by writing to Tramvia Metropolità S.A. and Tramvia Metropolità del Besòs, S.A. at their postal address or the email address dpo@tram.cat Complaints may be submitted to the relevant authority, and if you wish to obtain further information regarding your data protection rights, you can contact the Catalan Data Protection Agency (http://apdcat.gencat.cat)